Privacy Policy
VOLTOX GmbH, An der Hessenhalle 1-3, 35398 Gießen, Germany
Effective date: 15.05.2026
Welcome to the Privacy Policy of VOLTOX GmbH (“the Company”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or use our Website or Product available at: http://www.voltox.ai (“Website”).
By accessing or using our Website or Product, you acknowledge that we may process your personal data in accordance with this Privacy Policy. We are committed to protecting your privacy and handling your personal data responsibly and transparently.
Introduction
Welcome to our privacy policy. We respect your privacy and take it very seriously. Weare Voltox and this is our plan of action to protect your personal data. The followingdescribes how we collect and process your personal data when you use our websiteand application platform. This privacy policy is designed to help you understand howyour personal data is used, inform you of your rights and how to exercise those rights.
Audience
This policy applies to you when you visit our website, use our application Voltoxplatform, or order our products or services as a customer.
What type of personal data do we collect and how do we use it?
The personal data we may collect about you includes the following:
1. Account Information: When you register for our service or product, we collectdetails like your full name, email address, employment type, job title, and contactinformation or in some service/product facial biometric required.
2. Profile Information: When you create a username and password for yourprofile, we collect any information you provide.
3. Log-In to the Platform: We may use Single Sign-On (SSO) services likeGoogle, which accesses user information based on SSO privacy settings or SignIn with facial biometric.
4. Third-Party Service Information: When integrating with third-party services itmay involve sharing your personal data, subject to privacy settings.
5. Live Chat: We may collect your name, email, and chat content for inquiries madevia the live chat function.
6. Newsletter: We may collect your email address for newsletter registrations, withan option to opt out.
7. Interactions: We may collect additional personal data from the website,contests, surveys, events, and job applications, etc.
8. Usage Information: We may collect log data, device information, and locationinformation subject to applicable laws.
9. Financial Information: We may collect your bank account details and purchasehistory depending on your interactions with us.
10. Special category data: depending on the services you use, we may also collectspecial category data such as your health data.
- Use of your personal data
- We utilize the personal data we collect for various business purposes such as:
1. Providing Requested Services: We collect personal data to enable authorizedusers to operate the platform, facilitate services for customers, and assist ininquiries.
2. Improvement and Development of Services: We gather personal data toenhance services, gather feedback, maintain user-friendly interfaces, andimprove business management.
3. Maintaining a Safe and Secure Environment: We utilize personal data todetect and prevent fraud, abuse, and security incidents, enhancing the safetyand security of the platform.
4. Personalized Content, Advertising, and Marketing: We use data to matchusers' needs and interests, optimizing content and providing personalizedexperiences.
5. Compliance, Fraud Prevention, and Safety: We may disclose personal data tolaw enforcement or government authorities to protect various rights, privacy,safety, or property, and to enforce our terms and conditions.
Overall, we process personal data for various purposes, ensuring compliance with ourlegal obligations and respecting users' rights to privacy.
When may we use your personal data?- We may process your personal data to fulfill our obligations to you. We only process your personal data:
- with your explicit consent;
- where it is necessary to carry out actions for the conclusion or performance of acontract with you;
- where it is necessary for us to comply with a legal obligation; or
- where we can show legitimate grounds for processing your personal data.
How do we share personal data?- We share personal data in accordance with our privacy policy and legal obligations, withthe following entities:
1. Corporate Affiliates: personal data may be shared with our corporate parent,subsidiaries, and affiliates.
2. Service Providers: Third-party companies and individuals providing services onour behalf, such as customer support, hosting, analytics, etc., may accesspersonal data as directed by us.
3. Professional Advisors: personal data may be disclosed to professionaladvisors like lawyers, bankers, auditors, etc., as necessary for the services theyprovide to us.
4. Compliance, Fraud Prevention, and Safety: personal data may be shared forcompliance, fraud prevention, and safety purposes, including legal obligationsand security threats.
5. Business Changes: During mergers, acquisitions, bankruptcies, or similarbusiness changes, personal data may be shared or transferred subject toappropriate confidentiality arrangements.
Where do we transfer personal data?- The personal data that we collect from you may be transferred to, stored and processedby our affiliates, properly vetted sub-processors and third-party service providers. Wemay transfer your personal data outside of the country where it was collected to aforeign country. We utilize a variety of mechanisms to ensure the security and legitimacyof these transfers. By submitting your personal data, you agree to us transferring,storing, or processing it in a foreign country with less stringent data protection laws thanthe country in which it was collected.
We will take all steps reasonably necessary to ensure that your personal data is treatedsecurely. All sub-processors and third-party service providers are under appropriatecontractual obligations to ensure the safety and confidentiality of your personal data.
Marketing- You are always in control of your personal data, and if you choose to stop receiving ourmarketing information, you may click on the unsubscribe link at the bottom of ourmarketing material.
You can rest assured that, even if you unsubscribe, you will still receive the necessaryemails for the management of your account (for example, if you forget your password)
Links to Other Websites- This website or platform may provide links to other websites. This privacy policy doesnot cover the personal data practices exercised by other providers of products orservices, advertisers or other websites, companies or individuals, which are not owned or controlled by us. We suggest that when linking to another website, you always readthat website’s privacy policy before volunteering any personal data.
Data Security- Security is critical to our objectives, and we take the security of personal data as apriority item. We use up-to-date industry standards and practices to protect personaldata from loss, misuse, and unauthorized access or disclosure. These steps take intoaccount the sensitivity of the personal data we collect, process, and store, and thecurrent state of technology. Given the nature of communications and technology, wecannot guarantee that personal data in our care will be absolutely safe from intrusion byothers during transmission through the internet or while stored on our systems orotherwise.
We require our partners with whom we share personal data to implement appropriatesecurity measures to protect your personal data. However, when you click a link to athird-party site, you will be leaving our site, and we don’t control or endorse what is onthird-party sites.
Data Retention- We will retain your personal data in accordance with applicable laws, regulations, andcontractual agreements. Generally, we do not retain personal data longer thannecessary to provide our services and for reasonable business and lawful needs. Thismay include keeping interaction data for the period needed for us to pursue legitimatebusiness interests, conduct audits, comply with legal obligations, resolve disputes, andenforce our agreements.
When we no longer require your personal data, we will either delete or anonymize it or,if this is not possible (for example, because your personal data has been stored inbackup archives), then we will securely store your personal data and isolate it from anyfurther processing until deletion is possible.
Children's Data- The website and platform are not intended for children under the age of 16. We do not,knowingly, or intentionally, collect personal data about children who are under 16 yearsof age.
If you are under the age of 16 you may not use the website and platform, unlessparental or guardian consent is provided.
If you believe that we may have any personal data from or about a person under theage of 16, please contact privacy@voltox.ch.
Cookies- We will ask for your explicit consent to allow any cookies which identify you, yourlocation or profile you before we place them on your device. We may use “cookies” orother technologies or files (collectively, “cookies”) to identify how visitors make use ofour website and platform. This aggregated tracking of personal data may be used tohelp us improve and enhance the website and platform experience for all of our users.In addition, cookies are used for adjusting the website and platform to your personalpreferences. Cookies contain personal data such as the pages you visited, the length oftime you stayed on the website or platform, the location from which you accessed thewebsite or platform and more.
If you would prefer not to have cookies stored on your computer, you may rejectnon-necessary cookies through our website banner voltox.ai, modify your browsersettings to reject most cookies, or manually remove cookies that have been placed onyour computer. However, by rejecting the cookies, you may be unable to fully accessthe offerings on our website or platform. To find out more about cookies, visitwww.allaboutcookies.org.
Your Rights- If you believe your rights regarding your personal data have been violated, you have theoption to lodge a complaint with the relevant supervisory authority.You have the right at any time to request access or to modify your personal data. Toexercise your data protection rights as listed below, please contact us atprivacy@voltox.ch. Note, that we may ask that you verify your identity first.
Your rights include: - Being informed about the personal data we process about you;
- Accessing the personal data we process about you;
- Rectifying or updating the personal data you have provided;
- Requesting the deletion of your personal data;
- Opting out or objecting to certain uses of your personal data;
- Withdrawing consent at any time;
- Exercising the right to data portability; and
- Ask us to review any automated decisions made about your personal data.
- For customers of our customers, please contact your system administrator toexercise your rights. We will do our best to assist our customer to fulfill your request.
Questions about our Privacy Policy- If you wish to contact us to discuss questions or concerns about this Privacy Policy or our data protection practices, you can reach us at privacy@voltox.ch.
The contact details of our Data Protection Officer are:
Email: privacy@voltox.ch
Phone: +49 (0) 641/559274-0
What about changes to our Privacy Policy?- We will occasionally update this privacy policy. When we do, we will post a prominentnotice in this section of this privacy policy notifying users when it is updated. Formaterial changes (i.e., substantially new practices you wouldn’t expect from us or thatwe didn’t previously tell you about), we may decide to give you notice via email.
